1.
Total Quality Service: A Simplified Approach to Using the Baldridge Award Criteria
by Kessler, Sheila
ISBN: 9780873893367
List Price: $27.00
2.
Doctor's Complete Guide to Healing Foods - David Kessler - Mass Market Paperback
by Kessler, David, Buff, Sheila
ISBN: 9780425152959
List Price: $5.99
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Doctor's Complete Guide to Healing Herbs
by Kessler, David, Buff, Sheila
ISBN: 9780425153420
List Price: $5.99
4.
Measuring and Managing Customer Satisfaction Going for the Gold
by Kessler, Sheila
ISBN: 9780873893640
List Price: $35.00
6.
Just in Time Selling : How to Automate Client Tracking
by Kessler, Sheila
ISBN: 9781879404151
List Price: $8.95
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Measuring and Managing Customer Satisfaction : Going for the Gold
by Kessler, Sheila
ISBN: 9781879404168
List Price: $29.00
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Doctor's Complete Guide to Healing Herbs
by Kessler, David, Buff, Sheila
ISBN: 9780425154045
List Price: $5.99
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Doctor's Complete Guide to Healing Foods
by Kessler, David, Buff, Sheila
ISBN: 9780425153741
List Price: $5.99
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Winning sales presentations that get results!!: Using ... responsiveness, environment, sizzl...
by Kessler, Sheila
ISBN: 9781879404113
List Price: $8.95
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Getting Results in Advertising : Integrated Campaigns That Work
by Kessler, Sheila, McCall, Steve
ISBN: 9780614131444
List Price: $39.00
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American Way of Divorce: Prescription for Change - Sheila Kessler - Hardcover
by Kessler, Sheila
ISBN: 9780882292342
List Price: $18.95
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Laugh Your Way to the Top The Power of Humor in Meetings and Marketing
by Kessler, Sheila
ISBN: 9781879404106
List Price: $8.95
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Customer Satisfaction Toolkit for ISO 9001:2000
by Sheila Kessler
ISBN: 9780873895590
List Price: $31.50