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Showing 1 - 10 of 10 Results
1.
Seven Secrets of Service Strategy
Seven Secrets of Service Strategy by Horovitz, Jacques, Johnson,... ISBN: 9780273635772
$10.39
2.
Top Management Control in Europe - Jacques Henri Horvitz - Hardcover
Top Management Control in Europe - Jacques Henri Horvitz - Hardcover by Horovitz, Jacques H. ISBN: 9780312809089
$11.68
3.
Dream With a Deadline How to Turn a Strategy for Tomorrow into a Plan for Today
Dream With a Deadline How to Turn a Strategy for Tomorrow into a Plan for Today by Horovitz, Jacques, Ohlsson-... ISBN: 9780273708681 List Price: $54.00
$34.06 (Save 36%)
4.
Total Customer Satisfaction: Putting the World's Best Programs to Work - Jacques Horovitz - ...
Total Customer Satisfaction: Putting the World's Best Programs to Work - Jacques Horovitz - ... by Horovitz, Jacques ISBN: 9780786301089 List Price: $25.00
$7.00 (Save 72%)
5.
Beyond Traditional Marketing Innovations In Marketing Practice
Beyond Traditional Marketing Innovations In Marketing Practice by Kashani, Kamran, Horovitz, ... ISBN: 9780470011461 List Price: $65.00

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6.
La Satisfaction totale du client
La Satisfaction totale du client by Jacques Horovitz, Michèle J... ISBN: 9782729604707

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7.
Strategie pour la PME
Strategie pour la PME by Jacques Horovitz ISBN: 9782704210534

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8.
Winning Ways: Achieving Zero-Defect Service - Jacques Horovitz - Hardcover
Winning Ways: Achieving Zero-Defect Service - Jacques Horovitz - Hardcover by Horovitz, Jacques ISBN: 9780915299782 List Price: $50.00
$6.17 (Save 87%)
9.
Total Customer Satisfaction: Lessons from 50 European Companies with Top Quality Service
Total Customer Satisfaction: Lessons from 50 European Companies with Top Quality Service by Horovitz, Jacques, Panak, M... ISBN: 9780273034476

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10.
Service Strategy Management Moves for Customer Results
Service Strategy Management Moves for Customer Results by Horovitz, Jacques, Johnson,... ISBN: 9780273675839 List Price: $29.95
$13.02 (Save 56%)