1.
Customer Integration The Quality Function Deployment (Qfd) Leader's Guide for Decision Making
by Daetz, Doug, Barnard, Bill,...
ISBN: 9780471132776
List Price: $59.95
2.
Quantum Qfd A Leader's Guide to Using the Voice of the Customer
by Barnard, William, Daetz, Do...
ISBN: 9780939246670
List Price: $37.50