1826915
9780824784010
"Offers an accessible account of quality control and features forms, worksheets, and step-by-step procedures that simplify statistical process control - showing how to build a business that will thrive in today's economy. "Pyzdek, Thomas is the author of 'What Every Manager Should Know About Quality', published 1991 under ISBN 9780824784010 and ISBN 0824784014.
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