30-Day No-Hassle Returns
We guarantee your satisfaction on every purchase or rental with a full refund within 30 days of your purchase date.
Fast Customer Service
If you need help, our friendly customer service team is here to help!
The Best Prices on Textbook Rentals, Guaranteed
You can shop with confidence with the best rental prices at ValoreBooks.com. If you find a lower priced rental, we will match it.

Service Management and Operations

Author: 


ISBN-13: 

9780130813381


ISBN: 

0130813389


Edition:  2
Pub Date: 
Publisher:  Prentice Hall
Summary: for undergraduate and graduate courses in Service Management or Service Operations Management. This text takes a multidisciplinary perspective. Drawing upon research from economics, consumer behavior, marketing, strategy and operations management, it offers coverage of the topics relevant to service management and operations. The text first introduces the major concepts of service, then how to build the service syste...m to create customer value, followed by operational issues and some of the tools for managing a service operation.

Haksever, Cengiz is the author of Service Management and Operations, published 1999 under ISBN 9780130813381 and 0130813389. Forty two Service Management and Operations textbooks are available for sale on ValoreBooks.com, thirty seven used from the cheapest price of $0.01, or buy new starting at $94.34.
 [read more]

Marketplace Prices
5 New from $94.34 37 Used from $0.01
  • Used $0.01
  • New $94.34
Price + Shipping
Condition
Details
Recommended
Product Details
Service Management and Operations

ISBN-13: 9780130813381


ISBN: 0130813389


Edition: 2nd


Pub Date:
Publisher: Prentice Hall
www.ValoreBooks.com is the top book store for cheap Service Management and Operations rentals, or new and used condition books ready for you to buy.
Where's My Stuff?
Shipping & Returns