1226828
9780756705923
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In the last several years, the IRS has been the subject of much study & criticism, including a Presidential commission, several congressional committees & the Vice President's National Partnership for Reinventing Government. Many problems were identified & many solutions proposed, dealing with virtually every dimension of the IRS. This report provides an overview of the entire process of change that the IRS is undertaking to meet the public's expectations. Chapters: public expectations & mission; goals & benefits; guiding principles; bus. practices & strategies; organization & management; info. technology; performance measures; planning, priorities & risks; & milestones. Charts & tables.Rossotti, Charles O. is the author of 'Modernizing Americas Tax Agency ' with ISBN 9780756705923 and ISBN 0756705924.
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