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1194564

9780750659840

Meeting Customer Needs

Meeting Customer Needs

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Product details

  • ISBN-13: 9780750659840
  • ISBN: 075065984X
  • Edition: 3
  • Publication Date: 2004
  • Publisher: Elsevier Science & Technology Books

AUTHOR

Smith, Ian

SUMMARY

Ian Smith has some 30 years experience as a senior management and marketing professional, academic and writer. He now divides his time between consultancy work, and his writing and broadcasting activities. He lives in London with his wife and three daughtersSmith, Ian is the author of 'Meeting Customer Needs', published 2004 under ISBN 9780750659840 and ISBN 075065984X.

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