941475
9780801844911
"An expert in breaking bad news is not someone who gets it right every time; she or he is merely someone who gets it wrong less often, and who is less flustered when things do not go smoothly."--from the IntroductionBuckman, Robert is the author of 'How to Break Bad News A Guide for Health Care Professionals' with ISBN 9780801844911 and ISBN 0801844916.
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