Harvard Business Review on Managing the Value Chain

9781578512348

1578512344

Carliss Y. Baldwin is the William L. White Professor of Business Administration at Harvard Business School Kim B. Clark is the Dean of the Faculty and the George F. Baker Professor of Administration at Harvard Business School Jeffrey H. Dyer is an Associate Professor of Management at the Marriott School, Brigham Young University, where he holds the Donald Staehli Chair in International Strategy Marshall L. Fisher is the Stephen J. Heyman Professor and Codirector of the Fishman-David Center for Service and Operations Management at The Wharton School at the University of Pennsylvania Donald V. Fites served as Chairman and Chief Executive Officer of Caterpillar Inc. from June, 1990 until his retirement in February, 1999 Daniel T. Jones is a Professor of Management and Founder of the Lean Enterprise Research Centre at Cardiff University Business School in the United Kingdom Nirmalya Kumar is a Professor of Marketing and Retailing at the International Institute for Management Development (IMD) in Switzerland Joan Magretta is a consultant and writer based in Cambridge, MA Richard Normann is the Founder and Chairman of SMG Rafael Ramirez is a Professor of Management at HEC, France's leading business school James P. Womack is the Founder and President of the Lean Enterprise Institute