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9781568060606

Guide to Measure the Performance of Information Systems

Guide to Measure the Performance of Information Systems

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Product details

  • ISBN-13: 9781568060606
  • ISBN: 1568060602
  • Publisher: DIANE Publishing Company

AUTHOR

Alwin, Lawrence F.

SUMMARY

Government agencies and companies can use this guide to develop an information systems performance measurement program. Covers: application development and maintenance, operations and telecommunications, information systems support for end-users, and planning and strategic consulting. Also includes user satisfaction surveys and service level agreements and a discussion of function points. Bibliography and glossary.Alwin, Lawrence F. is the author of 'Guide to Measure the Performance of Information Systems' with ISBN 9781568060606 and ISBN 1568060602.

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