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Marcus Buckingham is the leader of The Gallup Organization's twenty-year effort to identify the core characteristics of great managers and great workplaces. He is also a senior lecturer in Gallup's Leadership Institute. Curt Coffman is the global practice leader for the Gallup Organization's Workplace Management Practice. He consults regularly on the development of productive, customer-oriented workplaces.Buckingham, Marcus is the author of 'First, Break All The Rules: What The World's Greatest Managers Do Differently' with ISBN 9780684865423 and ISBN 0684865424.
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