3924779
9781583760802
Customer at the Crossroads: From Parable to Practice
by B J Gallagher Hateley, Eric Harvey
Out of Stock
The item you're looking for is currently unavailable.
Product details
- ISBN-13: 9781583760802
- ISBN: 1583760806
- Publication Date: 2000
- Publisher: Berrett-Koehler Publishers
AUTHOR
SUMMARY
Customer at the Crossroads offers a humorous and entertaining way to reinforce some key customer service values. The moral of this simple, elegant story has the power to transform both people and organizations. The booklet concludes with a series of thought-provoking questions, making it a perfect vehicle for team discussions or reading groups.B J Gallagher Hateley is the author of 'Customer at the Crossroads: From Parable to Practice', published 2000 under ISBN 9781583760802 and ISBN 1583760806.
[read more]
The ValoreBooks Guarantee
With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.
