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Criteria for Performance Excellence Malcolm Baldrige National Quality Award, 2000

by

Hertz, Harry S.

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Criteria for Performance Excellence Malcolm Baldrige National Quality Award, 2000, ISBN 9780788187285 Own This Book? Sell It
ISBN-13:

9780788187285

ISBN:

0788187287

Publisher: DIANE Publishing Company Summary: For more than 12 years, the Baldrige Criteria for Performance Excellence have been a significant tool used by thousands of U.S. organizations to assess & then improve performance on the critical factors that drive their business. Chapters: Criteria for Performance Excellence (2000): core values, concepts, & framework, & category & item descriptions; key characteristics of the criteria; glossary of key terms; scoring  [read more]
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Product Details
ISBN-13:

9780788187285


ISBN:

0788187287


Publisher: DIANE Publishing Company

For more than 12 years, the Baldrige Criteria for Performance Excellence have been a significant tool used by thousands of U.S. organizations to assess & then improve performance on the critical factors that drive their business. Chapters: Criteria for Performance Excellence (2000): core values, concepts, & framework, & category & item descriptions; key characteristics of the criteria; glossary of key terms; scoring system & guidelines; preparing the business overview; 2000 Criteria response guidelines; applying for the Malcolm Baldrige National Quality Award; summary of business eligibility categories & restrictions; & fees for the 2000 award cycle.

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