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These 12 problem-solving strategies help members of professional flight crews recognize difficulties earlier, discover solutions in a more organized style, and implement decisions in a calmer, more effective manner.Cage, Cheryl A. is the author of 'Calm in the Face of Conflict 12 Powerful Strategies to Help You Think Through Problems, Decisions, And Conflicts' with ISBN 9780971426610 and ISBN 0971426619.
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