Business Communication

Business Communication, 4e includes complete coverage of business communication concepts including channel selection, team communication, and societal issues of ethics, etiquette, diversity, and technology. Traditional topics of oral communication, reports, memos, letters, electronic messages, and employment communication are addressed as they apply to today's workplace environment. A review of key grammar, spelling, commonly misused words, and document formatting is provided in the appendices.Johnson, Betty S. is the author of 'Business Communication', published 1999 under ISBN 9780324109467 and ISBN 0324109466.