Art of Connecting How to Overcome Differences, Build Rapport, And Communicate Effectively With Anyone

"In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connectingreveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences. The authors also explain how the most skillful connectors are able to shift perspectives -- to see a situation from three points of view: "me," "you," and "them." All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of "masters of connection" -- like famed National Public Radio interviewer Terry Gross -- doing what they do. There is always a bridge. The Art of Connectingshows how to find it -- every time."Raines, Claire is the author of 'Art of Connecting How to Overcome Differences, Build Rapport, And Communicate Effectively With Anyone', published 2006 under ISBN 9780814408728 and ISBN 0814408729.