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6087224

9781854180186

Achieving Business Excellence, Quality and Performance Improvement

Achieving Business Excellence, Quality and Performance Improvement

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Product details

  • ISBN-13: 9781854180186
  • ISBN: 1854180185
  • Publication Date: 1997
  • Publisher: Thorogood

AUTHOR

Chapman, Colin, Hopper, Dennis

SUMMARY

This valuable Report identifies all the areas critical to developing an effective performance improvement process. It is a practical guide to the use of business excellence models and frameworks, quality standards, benchmarking tools, self-assessment programs and the latest performance improvement initiatives.Chapman, Colin is the author of 'Achieving Business Excellence, Quality and Performance Improvement', published 1997 under ISBN 9781854180186 and ISBN 1854180185.

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