3922874
9781578394753
In the pursuit of excellence to provide quality care to patients and to follow through with performance improvement initiatives, healthcare organizations just like yours are turning to the quality improvement concepts found in business quality programs such as Six Sigma, Lean Thinking, and ISO. But are those programs your ticket to improvement? Do you know how to employ the tools and concepts and apply them to healthcare?Vonderheide-Liem, Dawn is the author of 'Applying Quality Methodologies to Improve Healthcare Six Sigma, Lean Thinking, Balanced Scorecard, And More', published 2004 under ISBN 9781578394753 and ISBN 1578394759.
[read more]