1513981
9780824783280
A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time. Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatioF. Price is the author of 'Right Every Time: Using the Deming Approach', published 1990 under ISBN 9780824783280 and ISBN 082478328X.
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