Barchester Towers

"This book differs from other management books in that it is a practical guide, not an academic book, dealing with everyday issues such as how to work out your team's annual study leave allowance, how to write a complaint response letter and even how to deal with an arrogant consultant. It is written in everyday language, specifically avoiding management jargon and academic theories. It also includes tips on how to cut through red tape and bureaucracy and put patient care first."--BOOK JACKET.Trollope, Anthony is the author of 'Barchester Towers', published 2002 under ISBN 9781588277558 and ISBN 1588277550.