Blackwell's Five-minute Veterinary Practice Management Consult

Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff. Key Features: + follows the popular Five-Minute Veterinary Consult structured format + consistency of presentation makes for easy information retrieval + focus is on practical rather than theoretical solutions for veterinary practice issues + Provides examples within relevant topicsSections include: + The veterinary marketplace + Client relationship management + Communications + Financial management + Cash management + Human resources + Marketing management + Operations management + Administrative management + Practice safety + Legal Issues + Planning & Decision-making + Facility management, design and construction Plus, appendices, list of abbreviations, glossary, and more!Ackerman, Lowell J. is the author of 'Blackwell's Five-minute Veterinary Practice Management Consult ', published 2006 under ISBN 9780781759847 and ISBN 0781759846.