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9780060577650

Verbal Judo The Gentle Art of Persuasion

Verbal Judo The Gentle Art of Persuasion
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  • Comments: Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, will have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included.

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  • ISBN-13: 9780060577650
  • ISBN: 0060577657
  • Publisher: Harpercollins

AUTHOR

Thompson, George, Jenkins, Jerry B.

SUMMARY

Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour. Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.Thompson, George is the author of 'Verbal Judo The Gentle Art of Persuasion' with ISBN 9780060577650 and ISBN 0060577657.

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