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9780226878119

Unpopular Culture: The Ritual of Complaint in a British Bank

Unpopular Culture: The Ritual of Complaint in a British Bank
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  • ISBN-13: 9780226878119
  • ISBN: 0226878112
  • Edition: 1
  • Publication Date: 2003
  • Publisher: University of Chicago Press

AUTHOR

John R. Weeks

SUMMARY

John R. Weeks based his study on long-term observations made at the British Armstrong Bank in the UK. Not one person, from the CEOs to the junior clerks had anything good to say about its corporate culture, yet the way things were done never seemed to alter.John R. Weeks is the author of 'Unpopular Culture: The Ritual of Complaint in a British Bank', published 2003 under ISBN 9780226878119 and ISBN 0226878112.

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