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Publisher: McGraw-Hill Trade
Cortada, James W.
Completely updated for 2001, this is a one-stop guide to every significant idea, practice, and event in the world of quality. It includes a comprehensive directory of Internet sites, rated as to their usefulness.Cortada, James W. is the author of 'The Quality Yearbook: 2001 Edition - James W. Cortada - Hardcover' with ISBN 9780071365062 and ISBN 0071365060.
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