10099054
9780756752002
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Like Dorothy & her companions in The Wizard of Oz, most people in corp. America possess the power within themselves to get the results they need. But instead, they behave as though they were victims of circumstance & play the blame gameÓ when confronted with poor performance or unsatisfactory results. In this no-holds-barred book, 3 leading experts on how to achieve corp. excellence focus on the fundamental cause of poor quality, low productivity, wasted talent, & customer dissatisfaction . . . & shows how anyone from an entry-level clerk to a senior exec. can move beyond making excuses to get the results they want. Empowers every person to give an exceptional performance.Connors, Roger is the author of 'The Oz Principle: Getting Results Through Idividual and Organizational Accountability' with ISBN 9780756752002 and ISBN 0756752000.
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