Telecom Systems Pstn, Pbx, Datacom, Ip Telephony, Iptv, Wireless and Billing

Avi Ofrane is the president of The Billing College. Mr. Ofrane founded The Billing College in 1996, addressing the converging market trends associated with telecommunications Billing and Customer Care. The Billing College is a spin-off company of Mr. Ofrane's technology consulting company, Jupiter Data, Inc., established in 1990. Mr. Ofrane started The Billing College to focus exclusively on Billing and Customer Care education. He is currently President and CEO, as well as a master instructor of the company's courses. Mr. Ofrane began his career in 1977 as an analyst with the IBM Corporation, designing and implementing manufacturing systems. Throughout his extensive career, Mr. Ofrane has been involved in all aspects of the industry, including strategic planning, RFP processing, vendor evaluation and selection, business process engineering, business/systems analyses, project management, implementation, operations, quality assurance, and executive management. Since 1982, Mr. Ofrane has concentrated exclusively on the telecommunications industry, in which he is now a recognized expert in Billing and Customer Care. Drawing from his broad expertise, Mr. Ofrane lectures extensively in the US and in Europe on Billing and Customer Care issues, strategies, methodologies, and practices. He is a frequent speaker at major conferences, and is currently co-authoring a new book on these topics. Mr. Ofrane holds a BS, Computer Science, from Pennsylvania State University.Harte, Lawrence is the author of 'Telecom Systems Pstn, Pbx, Datacom, Ip Telephony, Iptv, Wireless and Billing', published 2006 under ISBN 9780972805391 and ISBN 0972805397.