138507

9780130209467

Team Power Managing Human Resources in the Hospitality Industry

Team Power Managing Human Resources in the Hospitality Industry
$2.01
$3.95 Shipping
List Price
$116.60
Discount
98% Off
You Save
$114.59

  • Condition: Good
  • Provider: Goodwill Florida Contact
  • Provider Rating:
    84%
  • Ships From: Fort Lauderdale, FL
  • Shipping: Standard
  • Comments: All of our items are donated goods, some books may come like new, or used with some markings and a bit of highlighting. Dust jacket may not be included for hardcover. We cannot guarantee digital codes are redeemable, or valid, as these are donated goods.

   30-day money back guarantee

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel
  • ISBN-13: 9780130209467
  • ISBN: 0130209465
  • Publication Date: 2001
  • Publisher: Pearson Education

AUTHOR

Cullen, Noel C.

SUMMARY

In order to succeed, and successfully grow, hospitality organizations are refocusing traditional approaches to "managing people." This refocus is necessitated by what has been referred to as the "paradigm shift" of hospitality human resource management. This paradigm shift is driven forward by forces outside of the hospitality industry. They include new designs for flatter organizations, more information sharing, the concept of empowerment, new training and induction models, and the changed expectations of employees. However, and most importantly, it is driven by the concept of "king customer" upon which much of the quality management movement is based.Teamwork is the bedrock upon which all these concepts are based. Teamwork has become the dominant form of organizational design. The need to learn to become an effective team player and, indeed, becoming a team leader is critical to successful teamwork.Team Powerexplores the modern approach to leadership--a new approach that requires traditional "personnel managers" to think in a different way. Total Quality Management and the "Paradigm Shift" Human resource planning--organizing, coaching, and championing Key aspects of labor law Building successful teams Empowerment and job enrichment Developing a positive team and work climate Respect, corporate culture, and diversity Motivation and elements of leadership Change: a step-by-step approach Recruitment and selection--avoiding discrimination in the hiring process Approaches to discipline Preventing sexual harassment in the workplace Problem solving and decision making Compensation, benefits and labor costs, and employment regulationsCullen, Noel C. is the author of 'Team Power Managing Human Resources in the Hospitality Industry', published 2001 under ISBN 9780130209467 and ISBN 0130209465.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.