Praise for the First Edition: Einstein once wrote, Without changing our pattern of thought, we will not be able to solve the problems we created with our current patterns of thought. In his book, Systems Thinking, Jamshid develops a pattern of thought that will yield solutions to those problems. Russell Ackoff, Preeminent Systems Scientist, Professor Emeritus, The Wharton School, University of Pennsylvania Building off the classic first edition, Systems Thinking, Second Edition, has been updated and revised to include the parallel cutting-edge development in quantum theory, self-organizing systems, and complexity theory. In this version of systems methodology Gharajedaghi has used interactive design as a platform to combine the magic of iterative approach with the power of the dynamic thinking to create an all-inclusive, competent and exciting systems methodology that goes a long way in dealing with emerging challenges of seemingly complex and chaotic socio-cultural systems. Systems Thinking, Second Edition includes updates on the impact recent events, such as terrorism, corruption, and alienation, have had on systems thinking and implementation. A companion website to accompany the book is available at www.interactdesign.com. Sponsoring clients of the five case studies in this book had this to say about Jamshid Gharajedaghi and his methodology: Gharajedaghi challenged us to think backwards from an ideal competitive position instead of forwards from our existing position with all its constraints. The result was bolder thinking about change. Jamshid forces a realistic assessment of a companys strengths and weaknesses, an idealistic view of what it could be, and creates the path from point A to point B. Bill Tiefel, President, Marriott Lodging Gharajedaghi was perfect! He had passion and brilliance. And he was a bully, and thats what we needed. He could challenge our traditional thinking and make us see our actions and opportunities from a different perspective. William G. Poist, President and CEO, Commonwealth Energy System Jamshid Gharajedaghi is Managing Partner of Interact, The Institute for Interactive Management and former director of The Busch Center, the research arm and Adjunct Professor of Systems Sciences at The Wharton School, University of Pennsylvania.Gharajedaghi, Jamshid is the author of 'Systems Thinking Managing Chaos And Complexity A Platform for Designing Business Architecture', published 2005 under ISBN 9780750679732 and ISBN 0750679735.