Rick D. Craig, an experienced test manager and consultant at Software Quality Engineering, has spoken at testing conferences every year since 1985. Rick has helped hundreds of companies throughout Europe, Asia, Australia, and the Americas improve their testing practices. Rick is the former American editor of Software Quality Management magazine, an active member of Mensa of America, and a colonel in the United States Marine Corps Reserve. He is a technical editor for StickyMinds.com, a community Web site for software testing and quality engineering managers and professionals. Stefan P. Jaskiel is an information manager experienced in the development of technical documentation. He has developed a wide variety of reference manuals, online help systems, and multimedia CD-ROMs for hardware and software applications in client/server, Web, and PC environments. Stefan has led the design and development of systems/processes for managing and disseminating technical information and he is also coauthor of the recently published book, The Web Testing Handbook.Craig, Rick D. is the author of 'Systematic Software Testing' with ISBN 9781580535083 and ISBN 1580535089.