Now in its 13th printing, with over 35,000 in use by nearly every major manufacturing firm & many service firms. This is the first & best programmed learning guide to statistical process control (SPC). SPC originated in America, but it was forgotten until many major firms began mandating its use in the 1980s. Now SPC is required by almost all major manufacturers & its use is widely credited for America's quality renaissance. However, to be effective SPC must be understood by everyone, including people in non-technical positions such as machine operators. Designed for self-study or classroom study, the SPC Primer makes SPC easy to learn & use. The reader is taken step-by-step to a mastery of SPC fundamentals.The SPC Primer has been used to supplement classroom training & to provide executives with a succinct overview of the SPC. Since not everyone can be trained at once, some have used the SPC Primer to provide an introduction to every employee until classroom training time is available. Others have used it to refresh employee training previously received. It gets rave reviews for making a difficult subject easy for anyone to understand! Order 1-800-628-0432, FAX 1-800-848-8216 or 1-602-749-8338.Pyzdek, Thomas is the author of 'Spc Primer Programmed Introduction to Statistical Process Control Techniques' with ISBN 9780930011000 and ISBN 0930011007.