[back cover] Achieve the leadership excellence that can guide your organization through a new age of change While Six Sigma and Lean efforts are driving impressive results in companies worldwide, they have had minimal impact on how well the vast majority of leaders guide their organizations. In The Six Sigma Leader, noted author and business change consultant Pete Pande advocates for a higher standard of leadership effectiveness-an essential upgrade in light of today's increasingly demanding customers, markets and technologies. The Six Sigma Leader offers a compelling yet practical guide to improving your own flexibility and focus, achieving seemingly contradictory objectives, and to overcoming the pitfalls that doom so many leaders and their organizations. A Six Sigma Leader is a model for the type of executive or manager anyone can aspire to be-regardless of whether your business "does" Six Sigma. Designed to create outstanding leaders at any level or in any field, The Six Sigma Leader features: A look at how leader inflexibility and bad habits lead to the high- and low-profile failures that turn standout companies into also-rans Seven critical dynamics (e.g. facts and intuition, customer satisfaction and profitability) that any leader must balance to be truly effective Simple concepts and questions you can use to transform your leadership skills and engage your people and peers in achieving greater returns on your investments The Six Sigma Leader offers insights you can apply immediately to the current challenges and opportunities in your organization. [Flap Copy] Through impressive results, Six Sigma has proven to hundreds of organizations around the globe that settling for "good enough" won't work. Now Pete Pande, foremost expert on change leadership and coauthor of the bestselling The Six Sigma Way, challenges leaders to hold themselves to the principle that good enough is not enough-and to use concepts inspired by Six Sigma to take their own performance to a new level. The Six Sigma Leader explains how to build dynamic skills that define successful leadership in the 21st Century. With illustrative examples and helpful tips such as "The 10 Second Rule" (taking that extra time to make sure you're asking the right questions to get the information you need), the book offers techniques that link leadership improvement to real business results, and explores What is Six Sigma Leadership?: introduces the core principles of Six Sigma leadership and the 21st-century challenges of balance and flexibility Change and Constancy: describes the role of change in leadership and how to achieve greater return on your change portfolio Certainty and Doubt: debunks the myth of leader infallibility and explores ways to confidently combine facts and intuition Speed and Deliberateness: discusses the benefits and perils of "speed at all costs" and presents a set of key disciplines that enable greater speed Teamwork and Independence: pinpoints the sources of organizational barriers and the leadership practices that can eliminate them Now, Tomorrow and Next Year: analyzes the management of business change by different time horizons: short-, mid-, and long-term Customer First...and Last: identifies why customers are so critical, yet can also be a detriment to long-term business health Bringing Six Sigma Leadership to Life: outlines the factors likely to favor and inhibit succesPande, Peter S. is the author of 'Six Sigma Leader How Top Executives Will Prevail in The 21st Century', published 2006 under ISBN 9780071454087 and ISBN 007145408X.