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9780827386488

Selling Tourism

Selling Tourism
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  • ISBN-13: 9780827386488
  • ISBN: 0827386486
  • Publication Date: 2002
  • Publisher: Thomson Learning

AUTHOR

Kay, H. Kenner

SUMMARY

This comprehensive new book was written for anyone striving to build a successful career in the tourism industry. From the student to the seasoned professional, this how-to guide offers specific steps on approaching and closing potential sales, improving technique by focusing on attitude and problem solving, and providing expert customer service. The reader will find the material widely applicable, as it addresses all sectors of the tourism industry, including adventure and recreation, tourism services, attractions, transportation, events and conferences, travel trade, accommodations, and food and beverages. Offering thorough coverage of the tourism sales process, this book is the perfect on-the-job resource.Kay, H. Kenner is the author of 'Selling Tourism', published 2002 under ISBN 9780827386488 and ISBN 0827386486.

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