Comments: Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. Buy with confidence, excellent customer service!
30-day money back guarantee
Publisher: Oxford University Press, Incorporated
Bridging the gap between social and industrial/organizational psychology, Interpersonal Insight offers a practical, engaging introduction to the social cognition processes that lead to "insights" into ourselves and other people, shaping our perceptions and behavior across a variety of interpersonal situations--from one-on-one interactions to group negotiations. Combining important research results and over 12 years' experience in human resources and training, Manuel London describes how processes common to interpersonal situations in organizations can be harnessed to help link, integrate, and create more effective human resource programs. In so doing, he details how social information processing affects a person's self-image, behavior, and quality of interpersonal relationships. London proposes a four-step model of insight formation in which a person 1) receives information about oneself and others (called "reflected feedback"); 2) integrates and reconciles the information with other information ("categorization"); 3) interprets the information ("attribution"); and 4) incorporates the outcome into perceptions of oneself and others ("cognitive re-evaluation of self-concept"). "Insight" occurs when an attribution turns into a re-evaluation of oneself or others. London goes on to offer practical suggestions on how human resource programs can be designed to enhance self- or personal insights and suggests ways to elicit and track employees' reactions to major organizational and career changes while facilitating team development. Packed with case studies and references to the literature, Interpersonal Insight is an important book not only for researchers and professionals in industrial/organizational psychology, but for managers interested in enhancing employee satisfaction and production.London, Manuel is the author of 'Self and Interpersonal Insight' with ISBN 9780195090772 and ISBN 0195090772.
With our dedicated customer support team, 30-day no-questions-asked return policy, and our price match guarantee, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.
Book condition guidelines
New (perfect condition)
Pages are clean and are not marked by notes, highlighting or fold.
Like new (excellent condition)
Pages are clean and are not marked by notes, highlighting or folds.
Very good (good condition)
Pages are intact and may have minimal notes and/or highlighting or folds.
Good (clean condition)
All pages and the cover is intact. The spine may show signs of wear. Pages include notes and/or highlighting.
Acceptable (readable condition)
All pages and the cover is intact. Pages include considerable notes in pen or highlighter, but the text is not obscured.
How do rentals work?
Save up to 90% on the largest selection of textbook rentals in the business. We have the lowest prices - guaranteed.
Choose between standard or expedited shipping to make sure that your textbooks arrive in time for class.
Return for free!
When your books are due, just pack them up and ship them back. And don't worry about shipping - it's absolutely free!