4659430

9780131136908

Restaurant Management Customers, Operations And Employees
Restaurant Management Customers, Operations And Employees
$132.40
$3.95 Shipping
  • Condition: New
  • Provider: GreatBookPrices2 Contact
  • Provider Rating:
    63%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Please allow 4-14 business days for Media Mail delivery. Brand New, Perfect Condition, 100% Money Back Guarantee, Over 1,000,000 customers served

   30-day money back guarantee
$43.20
$3.95 Shipping
List Price
$99.20
Discount
56% Off
You Save
$56.00

  • Condition: Good
  • Provider: campusbookstore Contact
  • Provider Rating:
    88%
  • Ships From: Multiple Locations
  • Shipping: Standard, Expedited (tracking available)
  • Comments: ALTERNATE EDITION: Used - Good TEXTBOOK ONLY! INTERNATIONAL EDITION! 3rd Edition May contain highlighting/underlining/notes/etc. May have used stickers on cover. Ships same or next day. Expedited shipping takes 2-3 business days; standard shipping takes 4-14 business days.

   30-day money back guarantee
$43.20
$3.95 Shipping
List Price
$99.20
Discount
56% Off
You Save
$56.00

  • Condition: Acceptable
  • Provider: campusbookstore Contact
  • Provider Rating:
    88%
  • Ships From: Multiple Locations
  • Shipping: Standard, Expedited (tracking available)
  • Comments: Used - Acceptable Textbook Only Slight Water Damage 3rd Edition Not perfect, but still usable for class. Ships same or next day. Expedited shipping takes 2-3 business days; standard shipping takes 4-14 business days.

   30-day money back guarantee
$19.80
$3.95 Shipping

Your due date: 11/27/2016

How do rentals work?
$99.20
List Price
$99.20
Discount
80% Off
You Save
$79.40

  • Condition: Good
  • Provider: Rent U Contact
  • Provider Rating:
    86%
  • Ships From: Salem, OR
  • Shipping: Standard, Expedited
  • Comments: Has minor wear and/or markings.

   30-day money back guarantee

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel
  • ISBN-13: 9780131136908
  • ISBN: 0131136909
  • Edition: 3
  • Publication Date:
  • Publisher: Prentice Hall

AUTHOR

2 Customer Product Reviews

SUMMARY

Identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. Structured around the three parts of the meal experience--the customers, the operation (consisting of food, beverage and the physical facility) and the employees--the book examines how to effectively manage an existing restaurant operation. This edition continues its strong coverage of marketing, promotions, and employment issues, and captures the essential elements needed to produce satisfied customers and a profitable restaurant operation. Offers fully updated material including: Updated figures and numbers, Longitudinal analysis of recent trends, The latest demographic projections and the implications for managers, Added section on ergonomics and its impact on layout and design and New material on energy conservation and cost savings. Strategies for using the Internet as a promotional tool shows readers how to use technology to run and increase their business. A focus on profitability addresses common reasons restaurants fail. Examines factors to success, such as concept, creativity, menu, pricing, productivity, cost control etc. Restaurant managers. For anyone interested in "the meal experience, " or thinking about becoming a restaurant entrepreneur.Mill, Robert Christie is the author of 'Restaurant Management Customers, Operations And Employees', published 2006 under ISBN 9780131136908 and ISBN 0131136909.

[read more]

Average customer review

2 Customer Product Reviews

5 Star
60% Complete
4 Star
40% Complete
3 Star
30% Complete
2 Star
10% Complete
1 Star
00% Complete
 By {{post.name|unescape}}

{{post.questionOneAnswer|unescape}} {{post.questionTwoAnswer|unescape}}

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, 30-day no-questions-asked return policy, and our price match guarantee, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.