Comments: Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s).
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Publication Date: 2000
Publisher: Prentice Hall PTR
Mill, Robert C.
Restaurant Management: Customers, Operations, and Employees, Second Editioncombines academic research with practitioner wisdom and presents the results in a way that is simple to understand and easy to implement. Supplementing the core text material are practical vignettes illustrating each of the chapter objectives. Features on hot restaurant concepts and practical tips on management skills for the new millennium provide the reader with ideas and lessons on how to be successful in this most exciting and challenging industry. Thisnew edition of Restaurant Management: Customers, Operations, and Employeesequips readers with a blueprint that outlines the information required to operate a financially successful operation. Readers of this book will learn how to: identify the factors that make the difference between success and failure in running a restaurant develop a marketing plan to attract customers design and price a menu for maximum promotional effect provide service to the customer that will make them want to return design the front of the house to add to the customer experience design the back of the house to increase employee productivity develop procedures for effective purchasing, receiving, storing, and issuing of items prevent foodborne diseases analyze financial statements systematically to determine the profitability efficiently staff the restaurant with quality employeesMill, Robert C. is the author of 'Restaurant Management Customers, Operations, and Employees', published 2000 under ISBN 9780130273642 and ISBN 0130273643.
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Book condition guidelines
New (perfect condition)
Pages are clean and are not marked by notes, highlighting or fold.
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Pages are clean and are not marked by notes, highlighting or folds.
Very good (good condition)
Pages are intact and may have minimal notes and/or highlighting or folds.
Good (clean condition)
All pages and the cover is intact. The spine may show signs of wear. Pages include notes and/or highlighting.
Acceptable (readable condition)
All pages and the cover is intact. Pages include considerable notes in pen or highlighter, but the text is not obscured.
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