"Nothing is more important to the productivity of an organization than its hiring program. For almost 20 years, this book has been the go-to reference on every aspect of the employment process. Known for its practical and down-to-earth approach and jargon-free tone, Recruiting, Interviewing, Selecting & Orienting New Employeesis now in its Fourth Edition, with fresh information on today's recruitment challenges, interview methods such as peer interviewing and video interviews, documentation issues, reference-checking guidelines, and new orientation programs. Readers will also find expanded coverage of electronic recruiting and other recruitment sources, applicant testing, and much more. The book comes packed with a full complement of step-by-step guidelines, ready-to-use interview questions and scripts, forms and checklists, and other valuable hiring tools that will help get great employees on board quickly and effectively."Arthur, Diane is the author of 'Recruiting, Interviewing, Selecting & Orienting New Employees ', published 2005 under ISBN 9780814408612 and ISBN 0814408613.