"To produce high-quality software, we need high-quality, effective managers. The most important requirement is for managers to act congruently: (1) taking in information about actual and desire performance, (2) processing that information congruently, and (3) acting in an appropriate manner. This book offers practical techniques on how to act and manager other congruently, and provides many insightful examples."Gerald M. Weinberg is the author of 'Quality Software Management, Vol. 3: Congruent Action' with ISBN 9780932633286 and ISBN 0932633285.