Quality Planning and Analysis Development Through Use

Quality Planning and Analysis Development Through Use
$3.95 Shipping
  • Condition: New
  • Provider: Ergodebooks Contact
  • Provider Rating:
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. 24*7 Customer Service.

   30-day money back guarantee
$3.95 Shipping
  • Condition: Good
  • Provider: StVincentCharity Contact
  • Provider Rating:
  • Ships From: Eugene, OR
  • Shipping: Standard
  • Comments: Hardcover This item shows wear from consistent use but remains in good readable condition. It may have marks on or in it, and may show other signs of previous use or shelf wear. May have minor creases or signs of wear on dust jacket. Packed with care, shipped promptly.

   30-day money back guarantee

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
  • ISBN-13: 9780070393684
  • ISBN: 0070393680
  • Edition: 4
  • Publication Date: 2000
  • Publisher: McGraw-Hill Higher Education


Gryna, Frank M., Jr.


A classic reference noted for its readable and not too technical treatment of the subject matter. This book is one of the most trusted resources for learning about quality control principles and techniques.Key Features:*Includes the six sigma strategy for quality improvement*Updating includes the latest issues such as electronic commerce, outsourcing, preferred practices in developing a quality information system, customer loyalty vs. customer satisfaction, balanced scorecard, quality function deployment, project management, learning organization, and supply chain management*An all-new chapter on process management has been added*Comprehensive coverage of all areas contributing to quality including understanding customer needs, product development, supplier relations, manufacturing operations, service operations, inspection, marketing, field performance, and customer service*Balannced approach emphasizes managerial, behavioral, statistical, and technological concepts for quality*applications to both manufacturing and service industriesGryna, Frank M., Jr. is the author of 'Quality Planning and Analysis Development Through Use', published 2000 under ISBN 9780070393684 and ISBN 0070393680.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.