1458913
9780873892391
Quality Management for Government A Guide to Federal, State, and Local Implementation
by Hunt, V. Daniel
325
About this item
- Condition: New
- Provider: Ergodebooks Contact
- Provider Rating: 82%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: Buy with confidence. Excellent Customer Service & Return policy.
325
About this item
- Condition: Good
- Provider: Ergodebooks Contact
- Provider Rating: 82%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: Buy with confidence. Excellent Customer Service & Return policy.
Product details
- ISBN-13: 9780873892391
- ISBN: 0873892399
- Publisher: ASQ Quality Press
AUTHOR
SUMMARY
The principles and methods for implementing a total quality management (TQM) system in all levels of government are introduced in this best-selling book. Topics range from complete overviews of TQM, quality awards, and award criteria to quality leadership in government, implementation, and tools and techniques.Hunt, V. Daniel is the author of 'Quality Management for Government A Guide to Federal, State, and Local Implementation' with ISBN 9780873892391 and ISBN 0873892399.
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