Survive in today's fast-changing, computerized business world!Stay current with office technology and practices, including the latest in telecommunication.Through real-life experiences and exercises about office functions, this book offers sensible and valuable guidance for efficient, productive office workers. Use the Internet for all kinds of business research. Create effective E-mail, voice mail, and satellite communications. Maintain a "green" office environment. Choose employee benefits, including pension plans and stock options. Understand the impact of diversity and outsourcing.Cooperman, Susan H. is the author of 'Professional Office Procedures', published 2001 under ISBN 9780130612137 and ISBN 0130612138.