Each court case in "Policy Ensurance" is a real life experience -- policyholders grappling with insurance companies over many issues. There are lessons in these cases that can be learned, but probably the most important one of all is the realization that insurance is quite different than advertised. Not really unfair, once we all have access to the same information, just different -- a leverage contest of sorts. As it turns out in adjusting, court cases are the substance of policy interpretation. In many of these cases you will find court opinion that is contrary to policy wording. Court interpretations overrule policy language. The actual wording from court cases makes for laborious, dry reading, most usually appreciated by students of law. However, because each case becomes support for an argument, a bargaining chip and a better understanding of adjusting, the case reference itself is as important as the policyholder's understanding of just what it means. One should not do without the other. Hopefully through paraphrasing, the view of the obscure side of insurance will become clearer and the complex, simpler. This book is designed as a reference work with a general explanation, and as an instrument of utility to accompany the insurance policy.Braga, Antone P. is the author of 'Policy Ensurance' with ISBN 9780939206025 and ISBN 0939206021.