5284015

9780073017297

Phone Skills for the Information Age
Phone Skills for the Information Age
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$66.36
$3.95 Shipping
  • Condition: Like New
  • Provider: GreatBookPrices2 Contact
  • Provider Rating:
    63%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Please allow 4-14 business days for Media Mail delivery. Brand New, Perfect Condition, 100% Money Back Guarantee, Over 1,000,000 customers served

   30-day money back guarantee

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  • ISBN-13: 9780073017297
  • ISBN: 0073017299
  • Publication Date:
  • Publisher: McGraw-Hill Higher Education

AUTHOR

SUMMARY

40-minute DVD provides visual material to complement the text-workbook. This 40-minute presentation, correlated to major concepts in the text-workbook, illustrates proper phone techniques that can be used in a variety of business settings and situations. Worksheets in the Instructor's Manual and Key supplement material in the presentation and generate discussion.Maxwell, Dorothy A. is the author of 'Phone Skills for the Information Age ', published 2005 under ISBN 9780073017297 and ISBN 0073017299.

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