5282300
9781420045840
'Performance Improvement' gives readers the tools necessary for understanding and measuring performance, and how to improve it. It offers a comprehensive, practical approach to diagnostic performance problems and their causes. Approximately 30 caese, integrated into the text, illustrate major points for improvement.Darryl D. Enos is the author of 'Performance Improvement: Making it Happen, Second Edition', published 2007 under ISBN 9781420045840 and ISBN 1420045849.
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