The Outsourcing Handbook How to Implement a Successful Outsourcing Process Mark J Power Kevin C Desouza Carlo Bonifazi FRONT FLAP: Outsourcing is now increasingly used as a competitive weapon in today's global economy. External parties can often do the job quicker, cheaper and better, and organizations now outsource anything from IT and finance, to marketing, research and HR. But managers are sometimes ill-equipped to handle the many challenges associated with outsourcing. The Outsourcing Handbook provides a strategy that any manager can implement whatever the size of the organization. It highlights the common traps of outsourcing and describes industry best practices. Practical and well structured, it takes you step-by-step through the whole outsourcing process, including: strategic assessment; defining your needs; vendor assessment; negotiation and contract management; project initiation and transition; managing the relationship; continuing, modifying or terminating the arrangement; repeating the process. Written in a simple and conversational style, The Outsourcing Handbook will help you to establish a workable process and provides all the tools necessary for successful outsourcing. REAR COVER: "This book covers all the major elements of the outsourcing life cycle and offers actionable insights along the way. The structured approach will be a reliable and practical source of help to anybody dealing with outsourcing, whether in the context of manufacturing or knowledge-work." Deependra Moitra, General Manager (Research), Infosys Technologies Limited, Bangalore, India The Outsourcing Handbook is a practical guide to all of the management issues surrounding outsourcing. Ignoring grand theories, the authors share with you lessons learnt in the outsourcing "trenches" of the real world. Easy to read, it will help you to: understand each stage of the outsourcing process; improve and strengthen the process once it has been implemented; concentrate on the important details that will ensure a project's success. Regardless of what is being outsourced, if you follow the process outlined in The Outsourcing Handbook, success is almost guaranteed. It will prove invaluable to managers who are contemplating using outsourcing as a strategic weapon. REAR FLAP: Mark J Power is President of ROS Incorporated, an outsourcing education, process and consultancy company based in Chicago, Illinois. For over 15 years he has designed, implemented and managed multimillion-dollar manufacturing, IT and BPO outsourcing initiatives around the globe. Mark is a pioneer in the outsourcing education field as the designer and instructor of the Outsourcing Certificate and Outsourcing Boot Camp university accredited education series. Mark's multimedia-based Strategic Outsourcing Framework education series has been sold in 12 countries around the globe. Kevin C Desouza is on the faculty of the Information School at the University of Washington. He was previously Director of the Institute for Engaged Business Research, a think tank of the Engaged Enterprise, a strategy consulting firm with expertise in the areas of knowledge management, crisis management, strategic deployment ofPower, Mark J. is the author of 'Outsourcing Handbook How to Implement a Successful Outsourcing Process', published 2006 under ISBN 9780749444303 and ISBN 0749444304.