Introducing a new low-priced Value Edition! This Value Edition features all the content of "Operations Management," "2nd Edition" in a paperback format for a new low price. Taking a balanced, integrative approach, "Operations Management, 2nd Edition" demonstrates the critical impact OM has in today's business environments, and shows how it relates to every department in an organization. Authors R. Dan Reid and Nada R. Sanders provide clear, focused, and highly engaging coverage of key operations management topics, and make strong connections across concepts and chapters. Key Features of the Second Edition Increased detail throughout, including more spreadsheets, graphs, problems, and cases. Covers timely topics such as master production scheduling, ERP, e-business, six-sigma, lean manufacturing, CPFR, periodic order review, and more. Balanced coverage of services and manufacturing. An online Virtual Service Company consulting case that provides hands-on activities to put concepts into practice. A CD-ROM packaged with this text, featuring four supplementary chapters, Extend LT software, simulations using Extend, spreadsheet templates, and more.Reid, R. Dan is the author of 'Operations Management', published 2005 under ISBN 9780471745273 and ISBN 0471745278.