Introducing a streamlined, cross-functional approach to operations managementEffective operations management lies at the heart of almost every successful organization-from the research and development that goes into creating new products, to information systems that improve productivity and reduce lead-time. Whether your future career is in marketing, accounting, engineering, or information systems, you'll find the knowledge, tools, and practical advice you need to implement successful operations management right here in OPERATIONS MANAGEMENT: CONCEPTS, METHODS, AND STRATEGIES.Highlights Shows how operations management relates to each functional area in the organization. Focuses on core topics with a streamlined approach and provides optional material on the web. Follows the top-down planning sequence used by today's most successful firms. Features numerous examples from both service and manufacturing operations as well as brief numerical examples that describe how real companies face issues related to quantitative methods. Emphasizes global and ethical issues throughout the text. Explains how computer and information technologies relate to the production of services and good. Go to www.wiley.com/college/vonderembse for: Optional chapters on Time-Based Competition, Redesigning Business Processes, Job Design and Work Measurement, Quality Control, and Supply Management. Solved quantitative sample problems. Data sets for computer solution. Mini-cases. Microsoft? Excel templates Online study guide Summary of formulas. Bibliography.White, Gregory P. is the author of 'Operations Management Concepts, Methods, and Strategies', published 2003 under ISBN 9780471393276 and ISBN 0471393274.