"Open-planning" introduces citizens to the institutions that make policy as one way of bolstering democractic technological decision making. Specifically, the book explores the application of open planning to the policies that direct and design the operation of technology-based information systems. The use of these systems so far has produced dangerous dichotomy between those who are part of the "knowledge elite" and those who merely accommodate themselves to technological change.Jacobson, Robert is the author of '"Open" Approach to Information Policy Making A Case Study of the Moore Universal Telephone Service Act' with ISBN 9780893912673 and ISBN 0893912670.
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