"Observations From..." is a collection of observations gathered from personal experiences in various hospital waiting rooms. These observations are mixed in with various thoughts as related to the reader from the author's unique point of view. "There are rules in the waiting room. They aren't written down so that people can reference them, but they are there.. The communication rule: never make eye contact and if by chance that happens, look away, don't acknowledge the contact. If spoken to, act as if you didn't hear a word. The words spoken need to be confirmed, verified and spoken again.." "Now it would seem that the three brothers broke these rules, they did, but they made people smile and forget for a second. This is welcome breakage."Ottis, Michael is the author of 'Observations from Hospital Waiting Rooms and Other Life Thoughts' with ISBN 9781420836073 and ISBN 1420836072.