Part of the new Medical Assisting Made Incredibly Easy! series, this text presents the core administrative skills needed by medical assistants in a light-hearted, humorous, readable, extremely practical style that makes teaching and learning fun. A host character guides students through all the administrative skills needed to pass certification exams required by CAAHEP and ABHES. Boxes with eye-catching icons provide practical advice about legal concerns, workplace scenarios, professionalism, and study skills. More than 100 full-color illustrations enhance visual learning. The Study Guide includes Competency Evaluation Forms for each of the administrative competencies required by CAAHEP and ABHES. It also includes exercises and activities to reinforce the material in the text and certification review practice.Kale-Smith, Geri is the author of 'Medical Assisting Made Incredibly Easy! Administrative Competencies: Text and Study Guide Package', published 2007 under ISBN 9780781767040 and ISBN 0781767040.