The perfect study tool to prepare you for MCITP: Enterprise Support Technician If you are a support professional who sets up, maintains, and troubleshoots desktop applications on Windows Vista, now you can build your skills and take the next step towards your MCITP: Enterprise Support Technician - Microsofta?s new job-based certification track for desktop support professionals. With this in-depth guide, youa?ll learn how to support Vista in an enterprise setting, plus have the perfect study tool to help you prepare for exam 70-622, Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians. Inside, youa?ll find: Full coverage of all exam objectives in a systematic approach, so you can be confident youa?re getting the instruction you need for the exam Practical hands-on exercises to reinforce critical skills Real-world scenarios that put what youa?ve learned in the context of actual job roles Challenging review questions in each chapter to prepare you for exam day Exam Essentials, a key feature in each chapter that identifies critical areas you must become proficient in before taking the exam A handy tear card that maps every official exam objective to the corresponding chapter in the book, so you can track your exam prep objective by objective Featured on the CDSYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions and bonus exams.ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm handheld.Also on the CD, youa?ll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence.Look inside for complete coverage of all exam objectives.Johnson, Eric is the author of 'Mcitp Microsoft Windows Vista Desktop Support Enterprise Study Guide Exam 70-622', published 2007 under ISBN 9780470165355 and ISBN 0470165359.